| Telecom Egypt (TE) is the oldest
and largest telecommunications service provider in the Middle
East and Africa region. For more than 150 years, TE has served
the Egyptian market, during which time subscriber numbers have
grown to over 10.5 million – the largest number of fixed
line subscribers in the Middle East.
In 1998, TE began a process of corporate restructuring to become
a private company fully owned by the state. A very proud moment
for the company took place in December 2005 when 20% of its shares
were sold by the Egyptian government, represented by the Ministry
of Communications and Information Technology, to retail and institutional
investors across Egypt, the Middle East and internationally.
TE recently commenced a regional expansion strategy targeting
diverse opportunities. It took its first small steps with moves
into Algeria and Jordan, and has since participated in multiple
tenders in countries across the region.
TE offers integrated solutions for residential and business customers
employing the latest technologies to satisfy the market’s
expanding telecommunication needs. Through a carefully planned
investment strategy, TE has created a total communication network
able to meet customers’ needs now and in the future.
TE believes that the ultimate customer experience will only be
deliverable when each and every customer is considered to be at
the core of the company and the focus of each and every employee.
By looking at all aspects of operations and service provision
from the customer’s perspective, TE aims to put this into
practice, ensuring customer satisfaction and loyalty by listening,
anticipating and responding toational Telecom Regulatory Authority
(NTRA) market needs.
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